The “user” is any person or entity who registers with eFile360 and uses
eFile360’s online platform for his/her own information return processing needs or as a
service provider. There can be one or many filing entities under one registered user.
eFile360 only supports the user, not the filing entities. For security purposes, eFile360
will only honor the request from a registered user.
Users are expected to provide accurate information to us. They are
responsible for providing wrong or fraudulent information and may be penalized by the IRS or
SSA. The user is expected to review form details before completing an order and if a mistake
is made, they are expected to file a correction form immediately.
Users are responsible for providing us with their fling information in a
timely manner. Users will be responsible for any late filing penalty imposed by the IRS or
Users are expected to use our application from a secure network. Users
are responsible for keeping the password secure and are not supposed to share the password
with anyone else. Users are expected to lock their screen or log out of our application if
they are leaving their computer unattended. Users are expected to change employee login
information in our user platform immediately on employee departure.
eFile360 is not a tax advisor and cannot provide any tax guidelines.
Users understand that we are only a service provider for information returns filing. Any
information we pass on to our Users cannot be construed as tax advice. Users are highly
encouraged to consult with their accountants concerning tax questions.
eFile360 is responsible to provide technical and processing support to
the user. We cannot guarantee continuous, uninterrupted or secure access to our services,
and operation of our site may be interfered with by numerous factors outside of our control.
eFiles360 stores user data for four years based on IRS regulations. Data
will only be released to the registered user e-mail address on record.